23. POISONS INFORMATION: ORGANIZATION AND INFORMATION RESOURCES

Poisons Information Centers (PICs) play a vital role in the management of poisoning emergencies by providing immediate, accurate, and evidence-based toxicology information. These centers assist healthcare professionals, emergency departments, and the public by giving guidance on poison prevention, assessment, and treatment. Establishing an efficient Poisons Information service requires strong organization, trained personnel, and access to comprehensive resources.

Need for Poisons Information Services

  • Increasing exposure to household chemicals, pharmaceuticals, industrial toxins, and environmental agents.
  • Rapid access to life-saving information during emergencies.
  • Support for physicians, nurses, and pharmacists in diagnosing and managing poisoning cases.
  • Contribution to public health surveillance and poison prevention programs.

Organization of a Poisons Information Center

A well-organized PIC functions round-the-clock and includes systems for receiving queries, searching toxicology databases, documenting cases, and providing clinical recommendations.

1. Administrative Structure

  • Director or Clinical Toxicologist – oversees operations.
  • Poisons Information Pharmacists – primary responders to queries.
  • Support Staff – for documentation, communication, and technical assistance.

2. Location and Infrastructure

The PIC should be located in a hospital or medical college with access to emergency services. Essential infrastructure includes:

  • Dedicated telephone lines for emergency calls.
  • Computer systems with internet access.
  • Toxicology databases and printed references.
  • Storage for monographs, chemical inventories, and MSDS sheets.

3. Hours of Operation

Poisons Information Centers ideally operate 24/7. Poisoning emergencies can occur at any time, and immediate intervention is often critical for patient survival.

Services Provided by a Poisons Information Center

1. Emergency Poison Management

PICs assist healthcare providers with:

  • Identification of the toxic agent.
  • Assessment of severity based on dose and exposure route.
  • Recommendations for decontamination, antidotes, and supportive care.
  • Monitoring guidelines and follow-up instructions.

2. Information for the Public

PICs also support non-medical individuals by giving immediate advice for poison exposures involving children, household chemicals, or accidental ingestion.

3. Poison Prevention and Education

  • Conducting awareness programs.
  • Publishing safety guidelines for hazardous substances.
  • Training healthcare providers in toxicology management.

4. Data Collection and Surveillance

  • Maintaining poisoning case records.
  • Identifying new trends or outbreaks of toxic exposures.
  • Contributing data to national poison control networks.

Information Resources Required for Poisons Information Services

A PIC must have access to comprehensive, updated, and reliable toxicology references. Resources include printed materials, online databases, and expert networks.

1. Primary Resources

Original research articles, toxicology case studies, and clinical trials.

2. Secondary Resources

  • PubMed
  • Cochrane Reviews
  • Toxicology bibliographic databases

3. Tertiary Resources (Core Toxicology References)

  • Toxicology textbooks
  • Poisoning and overdose manuals
  • Material Safety Data Sheets (MSDS)
  • Poison Index Cards

4. Online Toxicology Databases

  • TOXNET
  • Micromedex Poisindex
  • TOXBASE
  • ChemIDplus
  • EPA Chemical Databases
  • WHO/INTOX Network

5. Antidote and Treatment Guidelines

PICs maintain updated protocols for commonly used antidotes such as:

  • N-acetylcysteine (paracetamol poisoning)
  • Atropine and pralidoxime (organophosphorus poisoning)
  • Flumazenil (benzodiazepine overdose)
  • Naloxone (opioid toxicity)
  • Digoxin Fab fragments

Workflow for Handling a Poison Information Query

A standardized procedure ensures efficient and accurate response to toxicology questions.

Step 1: Receive and Document the Query

  • Patient demographics
  • Substance involved
  • Amount ingested/exposed
  • Time of exposure
  • Symptoms observed

Step 2: Gather Additional Information

Details related to route of exposure, patient medical history, and co-ingestants are collected.

Step 3: Search Toxicology Resources

Consult databases, monographs, MSDS sheets, and expert guidelines.

Step 4: Interpret the Information

Assess toxicity level, potential complications, and risk factors.

Step 5: Provide Recommendations

  • Immediate first aid
  • Decontamination methods (gastric lavage, activated charcoal)
  • Supportive care
  • Antidote administration
  • Monitoring parameters

Step 6: Documentation

Record the query, sources used, recommendations provided, and follow-up notes.

Role of Clinical Pharmacists in Poisons Information

  • Respond to toxicology-related queries with evidence-based answers.
  • Evaluate poisoning cases and recommend appropriate treatment.
  • Assist emergency teams in antidote selection and dosing.
  • Conduct awareness programs on safe chemical and drug handling.
  • Participate in poison surveillance and reporting.

Detailed Notes:

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